Capital One Philippines: Celebrating a decade of 'malasakit'

Published on Phil Star LifeDate Published: October 23, 2023

Over the past ten years, Capital One Philippines has achieved significant milestones that have not only shaped the organization but have also made a meaningful impact on the lives of Filipinos.

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Transformative Education: Bridging the IT-BPM Industry’s Talent Gap

Published in Business MirrorPublish date: October 1, 2023

Capital One Philippines reiterates its strong commitment to the future of the next generation.

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Marifil Rodriguez Awarded as One of Security's Women in Security 2023

Created by Taelor Daugherty - July 5, 2023

Security magazine presents the honorees of our 2023 Women in Security program, representing the highest caliber of security leadership, dedication and skill within the security industry.

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How This Dedicated Filipina Worked Hard to Become the First Filipino Chairwoman of a Financial Enterprise

Created by Capital One Philippines - May 12, 2023

This quiet and reserved woman finally found her voice.

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Finding Pathways to the Future of Work

Published on October 10, 2022, Manila Bulletin

When the COVID-19 pandemic spread across the world, Capital One Philippines led its associates home to protect their health and ensure the resilience of their business.

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Community Education Goes Online

September 14, 2022

Capital One Philippines continues to support Filipino youth by training and hiring them amid the pandemic through its community education program, the Contact Center Readiness Program (CCRP).

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Empowering Associates through Diversity, Inclusion, and Belonging

February 11, 2022

More companies today are recognizing the importance of diversity and inclusion in the workplace. Creating a more inclusive and diverse culture is now a major part of the business agenda and priorities, with the goal of providing equal opportunities for all associates to grow and thrive.

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Belongingness is an important add-on because I think it’s not enough just to be diverse. To have a seat at the table, you have to feel like your voice, your opinions, your backgrounds really matter. It’s looking for ways to elevate those differences. -- Rob Nunnally | Assistant General Manager.


Want a life-changing career this 2021? This multigenerational workplace may be your best bet

May 12, 2021

Whether you’re a fresh graduate or a retiree who still has the burning passion to go to the workplace every day, a multigenerational company will be advantageous for you—as it will help you reach your maximum potential while being your most authentic self.

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Capital One Philippines ties up with Red Cross

February 8, 2021

With shared values of caring for the community, Capital One Philippines established a long-term partnership with the Philippine Red Cross in 2014 to help respond to different needs and has continued to build on that partnership.

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Capital One Bridging the Nutrition Gap with Meal Donations

September 4, 2020

COVID-19 has magnified the existing gap of Filipino’s nutritional needs. According to the latest Fill the Nutrient Gap – Philippine Summary Report of the World Food Program, one-third of Philippine households couldn’t afford a diet that meets their nutritional needs.

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Capital One nurtures associates’ diverse interests

BusinessWorld Print, March 10, 2020

Capital One recognizes that employees today thrive when they’re able to bring more of themselves to their work and to the workplace.

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Capital One Philippines promotes diverse, inclusive workplace

BusinessWorld, December 2, 2019

In Capital One Philippines, Diversity and Inclusion is embedded in the firm’s values and culture from the start. A huge part of Capital One’s commitment to D&I in the workplace are its Business Resource Groups (BRGs): OutFront Philippines and EmpowHer Women’s Network.

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How to level up your first job game

Young Star, July 31, 2019

Let Capital One help you kick your career off to a great start with these first job tips

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Captive services firm touts productivity gains from inclusiveness

BusinessWorld, July 29, 2019

CAPITAL ONE Philippines, which provides captive services to its parent Capital One Financial Corp. (COFC), said it has found productivity to improve if the workplace promotes inclusiveness and diversity.....

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Working here in Capital One molded me into a better person and brought financial comfort for my family. -- Denim | Operations


Capital One gave me all the training I needed to thrive and to level up. They also helped me foster genuine malasakit for the my team members and the customers I serve -- G | Operations


What's your irreplaceable? For me, it's my passion. And, working from home always allows me to teach others to pursue their passion. At Capital One, I am home -- Angela | Strategy


We take pride in being a diverse and inclusive organization, It genuinely welcomes and recognizes people from different cultures and backgrounds. — Alex | Operations


My childhood was burdened with family and financial instability. Who would've thought that a girl without a college degree, selling phones in the market, would eventually do analytics work for a leading financial services company? -- AJ | Analytics


Tuloy Foundation and Capital One gave me a chance and trained me well. After, I was hired and my learning has never stopped. Working at Capital One is truly life changing for me.. -- Cherwin | Tuloy Foundation Scholar


Graduating from one of the top universities, Capital One magnified my potential. -- Gonzo | Operations


Fostering a Diverse and Inclusive Culture in the Workplace

Date: May 31, 2019

In recent years, companies have grown in leaps and bounds in championing diversity in the workplace, especially when it comes to empowering and offering equal opportunities regardless of gender. Capital One Philippines is especially intentional in its goal to have ....

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Holistic growth is the secret to success

Date: March 9, 2018

Understanding the challenge of achieving a standard of living, many organizations do what they can to support their associates in becoming successful. Capital One Philippines Support Services Corporation takes this matter seriously ....

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Find purpose in passion: The secret to overcoming hindrances to volunteering

Date: June 2018_

All over the globe, countless communities seek support for various needs. Good thing the rise of globalization and social awareness have moved companies to reach out and influence their employees to do so as well. Because everyone identifies with a cause ....

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Women empowering women -- a must in organizations

Date: March 7, 2018

It’s a good sign that many companies are focused on creating a diverse and inclusive workplace for their employees. For Capital One Philippines Support Services Corporation, it means ensuring all groups are represented and all voices are heard -- especially that of women ....

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Innovation in the Workplace

Date: March 9, 2018

Since 2013, Capital One Philippines Support Services Corporation has been investing in its Filipino associates by powering their workplace through tech innovations. Recognizing that companies are being transformed by technology ....

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How to make work matter more for LGBTQ+

Date: October 20, 2017

In a diverse work environment as that of a global in-house contact center, fostering pride in the workplace is key to ensure that no one is left behind in terms of personal and professional growth ....

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Culture of volunteerism as driver of growth

Date: July 2017

Capital One Philippines Support Services Corp., the Muntinlupa-based global in-house contact center of Capital One Financial Corp., has been partnering with community organizations to not only help improve the lives of Filipinos but also to ensure that ....

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More Than Just Education

Date: December 4, 2017

Capital One Philippines Support Services Corporation continues to invest in the Filipino talent through its Contact Center Readiness Program (CCRP), the first of its kind to be certified by the Technical Education and Skills Development Authority ....

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Inclusivity in the workplace

Date: December 7, 2017

Within every organization, the people bring the culture to life with their personality, compassion, life and work styles, and values. In a diverse workplace where differences can make or break a company, it is vital to support the needs of all associates and encourage them to bring their whole selves to work, providing them with an avenue to grow personally and professionally....

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